Launching soon on the Shopify App Store

Customers fix their own orders, before your warehouse picks them.

Wrong postcode, wrong size, one too many. QuickAmend lets shoppers correct it themselves on the order page, and holds fulfillment until they are done.

Get launch access See the first 30 minutes

Free for 30 edits a month $9.99 for unlimited edits No revenue share

Order #1042Placed 2 minutes ago

You can still change this order28:14

Ship to 14 Mill Lane, Leeds LS1 4AP

Total

This is a working demo. Change a quantity or the address.

How it works

The first 30 minutes of an order

Most mistakes are noticed minutes after checkout. That is the window QuickAmend protects. You choose how long it lasts.

0:00

Order placed

Fulfillment is put on hold in Shopify, so nobody picks or prints a label yet.

0:04

Postcode fixed

The customer corrects the address on the order page. Taxes are recalculated.

0:11

Item removed

One shirt too many comes off the order. The difference is refunded automatically.

0:30

Window closes

The hold is released and the order is tagged, so your 3PL reads the final version.

After

Right parcel, first time

No support ticket, no reshipment, no cancel-and-reorder.

What customers can change

Shipping addressEdited in place, with tax recalculated by Shopify.
Items, quantities and variantsRemove, reduce, swap a size or add something. Refunds go out automatically; extra cost is paid before the change applies.
Delivery date and notesSaved on the order where your team and your 3PL can see them.
CancelRefund to the original payment or store credit, with restock.

What protects your warehouse

Fulfillment hold, built inUses Shopify's own hold. Released the moment the window closes or the customer confirms.
No edits once picking startsIf a fulfillment or label exists, the order is locked. Checked on the server every time.
Tags your 3PL can act onEvery edit and every release tags the order, which makes ShipStation, ShipBob and others re-read it.
The same order, editedNever cancel-and-reorder. Same order number, no duplicate charges, no double-counted sales.

Pricing

Every feature on every plan

Plans differ only by volume. No revenue share, no per-edit fee, no discount-code games.

Free

30 customer edits a month
All edit types
Fulfillment hold and rules

Most stores

Unlimited

$9.99 / month

Unlimited edits
Up to 1,000 orders a month
Everything in Free

Scale

$29 / month

Up to 10,000 orders a month
Shopify Flow and Klaviyo events
Priority support

An edit is one saved change by a customer. Changes you make yourself in the admin are never counted.

Questions

Before you install

Does an edit create a new order?

No. QuickAmend edits the original order through Shopify's order editing API. The order number, payment and reports stay intact.

What if the customer adds something that costs more?

They pay the difference first through Shopify's secure payment page. The order only changes once that payment succeeds, so you never ship unpaid items.

Will my warehouse or 3PL see the change?

While the window is open the order is on hold, so there is nothing to pick. When it closes, the hold is released and the order is tagged, which prompts most 3PLs to re-read it. Once picking has started, edits are refused.

Which Shopify plans does it work on?

All of them. Nothing here needs Shopify Plus. Customers edit from the order status page, their account, or a secure link in the confirmation email.

What can't be edited?

Shopify itself blocks edits on fulfilled items, local delivery orders and Shop Pay Installments orders. QuickAmend tells the customer plainly instead of failing silently.